RA
Raafiq A

1 reviews | Active since May 2016

20 Sept 2016, 23:59

Telkom being ***********

<p>For the past few months i have been battling with Telkom SA to have my mobile phone fixed up until to day they still cant advise me about why my mobile phone cannot receive any calls i have missed so much call that's so important to me. When you do contact Telkoms contact centres there staff cannot assist you they are technical support but have no idea onto what they are doing i am disgusted by the service. You wait in a call queue for so long just so that they can tell you its the wrong department. I spent so many hours trying to sort this out spent another long time on the support chat line and still the agent could not assist me what do i need to do in order to get this sorted. Im so over this company and there service </p>

0
Replies (1)
Telkom
Telkom's reply21 Sept 2016, 09:34
Official

Hello raffey100

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,