Telkom being as useless as they generally are.

I placed an order with Telkom for one of their Smart TV deals. All the documents were filled out and processed in the Telkom store at the Glen. I was told that it would take 7-14 days to complete with delivery. I called the call centre on 10213 about 4 times and all the agents give me the same BS story that its being processed by some department ( whom i cannot contact because they have no number ) , they will give me a call when they ready. <br> <br> So far i have recieved no sms's , no calls , nothing to inform me, THE CUSTOMER as to what is going on. The agent at the store, Wade Macdonald doesnt respond to my emails. The one time he did , he stated that he will follow up. Till today he hasnt come back to me. No one EVER answers the phone at the store. He also mentioned that according to his manager the smart TV deals have been discontinued.<br> <br> This is absolutely unacceptable as you as a service provider are obliged to supply a customer with an order for goods advertised and app**** for. I want this matter to be sorted out now before I resort to taking it up with the lawyers. <br> <br> For the record this is the second time I had to complain before receiving my order !<br> <br> Order REF no : ***A