Telkom - Behind time and slow to react

<p>I am a resident of Effingham Heights and have not been with a land line since the evening on the 12th of May. I have logged a call with the faults department and have been following up with them but to no joy. They are unaware of how long the fault will take to sort out as it is a cable isse. On the 17th of May and after calling the faults line again i received a sms to say that the network outage in my area has been resolved, which it was not. Contacted them again and was told that the sms was to inform that the cable was replaced. A week later still no land line and when contacted Telkom again, I was told that they are still awaiting the new cables.</p> <p> </p> <p>It is now a month and still the problem is not solved, does Telkom wait for the cable to come from overseas, even so generally shipping is about 3 weeks. And to top things off I get another sms today (09/06/17) so say that Telkon ADSL access is available in my area, surely fixing the land line should be first priority. Wonder what will happen if I dont decide to pay my account for the period that the line is down for?</p> <p> </p> <p>Annoyed customer </p> <p> </p> <p> </p>