Telkom Baywest Mall worst service ever

Yesterday I had one of the worst experiences at Telkom Baywest Mall.

I went in to inquire about a deal I saw online. I'm going to cut to the chase. I asked the lady that assisted me while standing in the line if they had the deal available I store aswell and she confirmed but went to the others to make double sure. After waiting an hour, I made it to the same lady that said they had the deal. When I showed her again, she said it's not the same and she made a mistake. I left someone in the car for an hour while waiting when I actually just wasted an hour. Yesterday was horribly hot, needless to say how bad it must have been I have been the car. Anyways, I told her that if they can't help me, I'll have to go to Vodacom. She gave my I.D back and said then Vodacom will be my best bet. Her exact words. I left out alot but I hope you get the idea. Telkom just keeps on disappointing. I have three contracts with them which I won't renew when the time comes. After being a loyal customer, I'd very disappointed in being chased away so easily. Very difficult not to swear or show just how really mad I am. Hope others can learn from my lesson too.