IS
Ian S

1 reviews | Active since Jul 2013

22 Feb 2016, 06:32

Telkom BAD to non existing ADSL data speeds

I am supposed to get 2Mbs, UNCAPPED ADSL, data from Telkom.Since i have been with them, i never get data above 40Kilo bits per second.They even try to upgrade my contract to 4MBS, as they state that they upgraded the ADSL in our area, THIS IS FALSE, as they lure clients into false contracts.If i only get 20% of the data i pay for, then i only want to pay 20% of my bill to Telkom.Telkom to investigate and refund me for the full period i have been with them, Pro rata!!!!<br> <br> i also reported their false new TV adverti*****t, to the ASA this morning, so it can be removed immediately from the TV..<br> <br> Stay away from Telkom and their false ads and bad internet delivery.

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Replies (1)
Telkom
Telkom's reply22 Feb 2016, 09:36
Official
Hello Moegvir****,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We really do apologize for any inconvenience we have cause to you.


Your reference number is:SM203584

Regards
Luleka
Telkom Social Media Team