CM
Carl M

1 reviews | Active since Sept 2019

27 Oct 2020, 10:17

TELKOM BAD SYSTEMS

I renewed my Telkom cellphone contract. For that I went to the office at Menlyn. 4 days after that I couldn't phone out. The message was that you have used up all your minutes. I have an open contract and went back the next day since I have used the phone all the time for calls to customers as well as suppliers. When I was there I had to fill forms out again. Since their systems are off half the times I wasted the trip and about 20 hours sitting there. Another 3 days later the same thing happened. By now I was furious. I just spend more than 2 hours to rectify the problem and it is back. More than another hour wasted trip to Telkom. I was told I have to increase my limit on the internet. Telkom, the company where the CEO gets more than R12 Million a year is sitting on his ass because their systems does not work. And the poor people at the coal face is getting all the **** from the customers because of it. The last lady that helped me told me that about 50 % of the work she does is solving problems. That is not a job, that is a **** job.

0
Replies (0)