Telkom BAD services

Telkom BAD services We cannot reach Telkom on 081180 – you hold on forever from my personal cell phone and own data wasted - nobody answers!!! We cannot reach you on 10214 due to high call volumes – you hold on forever from my personal cell phone and own data wasted - nobody answers!!! Our landline handset sounds as if it has an electrical short and does not allow us to hear the customer on the other side - NO MAINTENANCE!!! We need this phone replaced ASAP – business cannot continue without the landline ***... When you do get to speak to a consultant, they are argumentative and extremely rude - what horrible service, what has happened to customer care??? Pine Furniture Specialists / Jo-Anne