1 reviews | Active since Nov 2019
Telkom bad services
I have a 24 month data package with Telkom. In December I missed a payment. When I noticed in January I called to make arrangements and was told account has been handed over to collections. That I should wait fir them to collect otherwise I might be double billed. I was not having that I asked the operator to call the manager but she kept me online until the call cut. I went on tweeter to try and resolve this still nothing. In February an amount of 1798 was debited from my account. The account was still not restored. When I followed up on tweeter I was told I still owed. It was almost end of feb so I thought maybe they will debit whatever amount owed end of feb. That didn’t happen. Not to any of my fault this time. I had money in my account. Now it’s been 2 months since the last time I had access to data but I keep on getting billed for amounts I don’t even understand. Telkom your services are bad. Nobody has ever bothered to call me to try and resolve this. Lucky for me the contract end next month and I plan to cancel it. Do not use Telkom they are just after your money nothing else.
