TELKOM BAD SERVICE WITH MY ACCOUNT

Good Day<br> <br> I had a problem with my modem which telkom sent engineers and my modem was cancelled and we agreed that I dont owe them anything in fact they owe me. Now I am being submitted to credit bereau they are still deducting my account and I have been calling with no one to raise their hands and assist me. All I need is someone to waive that amount on their side and refund me my money, and the debit that went out today 31 December 2015 I am going to reverse as I told Norma the supervisor in the call centre.<br> <br> What I need to happen.<br> <br> 1. REMOVE MY NAME FROM CREDIT BEREAU AS I DID NOTHING WRONG!!!<br> 2. WAIVE ALL THE AMOUNTS THAT YOU SAID I OWE AND I DONT OWE.<br> 3. KEEP YOUR PROMISE AND REFUND ME LIKE YOU SAID.<br> <br> I AM SICK AND TIRED OF HEARING ONE THING OVER AND OVER AGAIN THAT SOMEONE DID NOT DO HIS/HER JOB. I NEED THIS SORTED AS THIS IS REALLY DEFAMATION OF MY CHARACTER.<br> <br> REFERENCE NUMBER