mK
megan K

1 reviews | Active since Aug 2016

01 Feb 2021, 12:18

Telkom bad service teach your staff Manners

Dear Telkom your staff at the Call Centre really has no way of speaking and Just ends up putting the phone down on a client is that how you people handle things lately, absolutely disgusted in your service, this will be my last contract with you guys, to the rude lady on the call working from home for the call Centre her name is Nobhule Cele, you need to learn some manners and know how to treat a client, after explaining to her the problem and she can hear my husband speaking at the back and still refuses to help us I then asked for her name she spelt it out and after I told her I will be reoperting her could she hold for my husband to speak she dropped the call on me while I was still trying to enquire about my contract absolutely damn Pathetic.

Thank Telkom for treating a customer that has been with yiu for many years so badly.. Please in future train all your staff members thank you

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