JJ
Joylinda J

1 reviews | Active since Nov 2021

24 May 2025, 15:04

Telkom bad service provider.

Telkom has suspendind my lines yet my account is update. No reason being given for pending amounts. Which I don't understanding what pending amount as my account is not in arrears.

Telkom is every 3 month given problems yet my account is up to date.

I'm not happy with their service. Always an issues yet I'm paying account every month.

This is rediculouis.

0
Replies (2)
JJ
Joylinda J's update24 May 2025, 15:08
Reviewer Update
I have been calling for past 3 days.
I'm on hold currently for 20 minutes.
And yet no feedback has been given.
Every agent gives me cer*****y that my account is sorted. But my service is till cut.
I'm still on hold. They probably hoping I will drop the call.
I'm paying customer and receicing such bad service.
JJ
Joylinda J's update24 May 2025, 15:25
Reviewer Update
Good day

I been in contact with telkom for the past 3 days.

Appearantly I'm being suspended for February Month. It's end of May and telkom diceded that I owe them.

I have been paying the account.
And I have been over charged in March with overa R1000.

Yet my account is being suspended.


Sebhathle Ngobo(Agent) told me they will release my services unless I pay them.

Which does not make sense as my account has not been in arrears or have no outstanding balances.


I have never had such unpleasantness with a set vice provider as Telkom.