Telkom bad service in correcting their mistake they've acknowledged

So following up on my other bad review/complaint about Telkom ******ing money from me with their ********** invoices and their debt collectors who listed me with the credit bureau incorrectly. Telkom has reacted to my complaints in public media by actually looking into the case properly and they apologised for the "mistake"...BUT have turned and asked me over social media to pay the now corrected amount which is about 5% of what they listed me on credit bureau with, not that there has been no email communication nor a reference number for the account. I told them that my blacklisting was done due to an incorrect account so essentially they should first reverse that process then once my name has been cleared from their ill advised handling of my credit health, THEN give me a correct invoice for the first time ever...IF then I don't pay that correct invoice they can start the process of blacklisting me. Asking me to pay first before they correct their wrong is totally unconstitutional and unfair to a customer who was victimised due to their own incompetencies. I will await Telkom's proof of correction in terms of the credit bureau an thereafter a new and correct invoice for me so I can settle the account...ALL ON EMAIL please, not in my facebook inbox.