Telkom bad service from the get go!

From bad to worse. Account ********** 03 from the time I app**** for my adsl line to the point where the service provider left his ladder in my yard without having connected the line to being billed incorrectly to now having my line cut even after payments were made. I have never had an experience this bad ever.

I tried querying this bill with the managers that helped me , went into the store to get helped and was told they cant help me and logged a call for me. A consultant called me back went through the bill and told me she cant help me, I need to speak to sales and then put me through to them who told me they cant help me. Is there anyone at Telkom that can help me, ive emailed ********** Tanay singh and Aneeqah Biggar and am still not any closer to getting clarity as to why I have been billed for :

15 Nov- 06 Dec when the line only got connected on the 21st Nov • 2 tin numbers added to my account TIN ********** AND TIN ********** and billed • When I app**** for this package I made it clear to the agent that I will not be using the line at all ,its only for the adsl but I have been billed for Closer call catcher, Telkom anytime extra and Telkom closer anytime weekend. • Why my line has now been disconnected even after I paid?

WHAT MUST I DO TO GET MY LINE RECONNECTED AND MY ACCOUNT PROPERLY RECONCILLED?