Telkom bad service for 2+ weeks

Well I have made multiple reports , Telkom have been giving me extremely bad quality internet between 19:00 and 22:30 mostly at night times. This is the last time I'm going to try , I've sent 3 hallopeter reports called like 10 times , sent email , tried facebook. They say they will fix my internet but they just never do fix it. If you send me a message like the following : <br> \ Hello WayneShort,<br> <br> Thank you for making contact with us <br> <br> <br> This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.<br> <br> Should you need to contact us, please do so via email: [Email Removed]<br> <br> *** <br> <br> Regards <br> Name<br> Telkom Social Media Team\"<br> <br> Then I will call you guys out on the contract cancellation document on terms of bad quality of service both with your media and your service you provide me with.<br> <br> I am a Professional Gamer with South African Colors that the government approved. I need good quality internet especially between 19:00 and 10:30.<br> <br> My sim number on the internet that is giving problems is : ***<br> My area I live in : Kameeldrif Gauteng Pretoria Fisant street"