TELKOM BAD SERVICE

I changed my telkom contract to prepaid due to not working..then they cancelled everything, i could not get into my complex or buy airtime as the bank pin goes to my cell number..After 2 days and fighting the number was allocated..then another fight as my 14 gig data and 3000 free minutes was gone..then Telkom loaded it as they made a mistake.. and guess wthat on 1 June 2021 they cancelled all my data..when i called in i was told its a new month they took it.. so i lost all my data after i was told i will NOT loose the data..i spoke to Yonella, - told me cant give me a reference number i must use her name BUT when you call again she does not exist, this is what Telkom does, they tell you they can only help with a ref number BUT they cant give you one - how does this work?? she promised to send me a mail as confirmation and i am still waiting for that mail.. Best is to use another network Still WAITING FOR Telkom to explain why have they taken my data People working at client services are working from home- you can hear the children and tv in background -- wonder on what system they are working - no wonder they dont know what they doing Very very UNPROFESSIONAL ***************XX