AP
Ashley P
1 reviews | Active since Apr 2025
15 Apr 2025, 10:30
Tel;kom bad service
My Telkom account has been suspended without a valid reason and they are just telling me that can't assist unless I pay an amount of R730 to unsuspend it whilst my account is 100% up to date. I have a set debit order. One consultant phoned in February promoting an additional 100 minutes for only R50 extra turns out that this is now seen as an upgrade. This is totally unacceptable because I cannot do anything with my device due to the suspension. The call centre is also useless since they are telling me that they can't help. NEVER accept any promotions that they offer since it is a trap.
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Ashley P's updateReviewer Update
16 Apr 2025, 12:19It seems like Telkom just decided to suspend some of their PAYING customers for no reasons. My issue is still not resolved. My question now is: Can I take legal action against Telkom if something happens with me along the road since I am a paying customer whose account is up to date whilst I am expecting service delivery from them? This is really ridiculous!
AP
Ashley P's update16 Apr 2025, 12:19
Reviewer Update
It seems like Telkom just decided to suspend some of their PAYING customers for no reasons. My issue is still not resolved. My question now is: Can I take legal action against Telkom if something happens with me along the road since I am a paying customer whose account is up to date whilst I am expecting service delivery from them? This is really ridiculous!