Telkom Bad Service

I'm new to the network and already want to cancel 😥. My first installment is due on the 15th of June, but my fiber only worked for 3 days. I've been waiting for help without success, and I don't even want to talk about calling customer service because they just pass you around.

It feels unfair to pay for a service I never received.

I collected the router on the 16th of May and was told they would come to install it. After days of waiting and following up, someone came 5 days later, only to check outside and discover that I already had Openserve from my previous network. I was then told to call Telkom to set up my network, which I did. It only worked for a few days, and since then, I've been waiting for help.

Telkom never helped properly, and all I've received is bad service.