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Ronell R

1 reviews | Active since Oct 2011

14 Nov 2016, 15:50

TELKOM; BAD SERVICE becoming a HABIT.

<p>No internet connection, again!! Since April when I had no internet acess for 2 weeks , they connected my telkom internet line, but the landline did not work since then, and it is 7 months ago. I was scared the internet line would get disconnected again, so I did not trust them to fix the landline and kept quiet. But I must pay them the full amount every month.</p> <p>Now I am again suffering without internet connection since 1 November. Nothing is done, I am buying hundreds of rands data for my vodacom connection, as well as paying Telkom .</p> <p>This is getting a routine from telkom, to disconnect services. And nothing is done at all.</p>

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Ronell R's update15 Nov 2016, 15:44
Reviewer Update

Yes, I did that you know. I already have two reference numbers, and now I have 3 ? But however, even with 3 reference numbers I am stil without landline or internet acess for 4 days- which I am paying for. S o maybe after the fith ref number you would respond, like in May 2016. . It took you 4 weeks to do something,. The technician came, opened the box outside, connected it, it took him 10 minutes to connect. But I waited 4 weeks for someone of telkom to do 10 minutes work.