AB
Asith B
1 reviews | Active since Apr 2014
31 Mar 2015, 09:15
TELKOM BAD SERVICE AS USUAL
We logged a fault two weeks ago regarding our company switchboard where the both lines ring on line one and the reception is unable to identify which line is ringing. <br> <br> Do date no one as come out and to resolve the problem. We have tried contacting our Sales rep but that doesn't help, tired calling the business unit in Durban and off course they are of no help either. <br> <br> Absolutely disgusted. We are now considering taking this further whereby will cancel our service with Telkom and move our business.
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Replies (1)Telkom's replyOfficial
31 Mar 2015, 11:15Hello Asith,
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
We sincerely apologise for the inconvenience caused.
Your reference number is SM100232.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
We sincerely apologise for the inconvenience caused.
Your reference number is SM100232.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply31 Mar 2015, 11:15
Official
Hello Asith,
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
We sincerely apologise for the inconvenience caused.
Your reference number is SM100232.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
We sincerely apologise for the inconvenience caused.
Your reference number is SM100232.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
