DD
Dipuo D

1 reviews | Active since May 2023

08 May 2025, 11:35

TELKOM BAD SERVICE AND DOUBLE BILLING

Telkom is charging their customers "subscription fees," which they do mention is an error on their side but they ended up triple charging me. I had a SIM-only deal for R269 and I ended up paying over R600 for 3 months(this is in 2024). I enquired (Sep 2024) and I was told they would credit/refund me(THAT NEVER HAPPENED). To date (May 2025) they say I owe them 668 and have handed my account over, and to stop the hustle I paid that R600. Mind you I cancelled my account in October 2024 yet they still have fees recurring and keep sending me invoices and now they sent me a new invoice to say I owe them R1059 after paying.

TELKOM IS TOTALLY ****MING their CUSTOMERS and I am glad I opted to cancel and go with another competitor service provider.

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