FV
Francois V
1 reviews | Active since Aug 2018
02 Aug 2018, 22:53
Telkom bad service ADSL
Very bad service I received up to know. I requested for my voice line to become an adsl line they said it would take 48 hours that's a week ago phoned them 3 days later they will log a call wit IT 24 hours later still nothing. Phoned them again while im busy speaking to agent they say if I received an sms stating its changed now I said no agent says ok will do it again but they changed it and I will receive an sms but it is definetly done. Guess what 4 hours later still nothing not even sms. Phoned at 4 Pm they said they are working on the sytem and I should call at 5 PM when I phoned 5 pm I was on the line for 2:30 hrs no one picking up.
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Francois V's updateReviewer Update
04 Aug 2018, 08:37Today 04/08/2018 its been more than a week. Phoned Telkom and they told me no they did not receive any request for making it a ADSL. HMMMMM why where I phoning them the whole week about. They told me ok they will put it through now it can take 14 days because currently the system is down. That's very convenient, it looks almost like they can work when they want to, because the other ten operators that I spoke to about the adsl what did they do then because no one knows that I want to change the line. Pathetic service if I knew it was going to be going this route I would've taken out a bit more money and go wireless.
FV
Francois V's update04 Aug 2018, 08:37
Reviewer Update
Today 04/08/2018 its been more than a week. Phoned Telkom and they told me no they did not receive any request for making it a ADSL. HMMMMM why where I phoning them the whole week about. They told me ok they will put it through now it can take 14 days because currently the system is down. That's very convenient, it looks almost like they can work when they want to, because the other ten operators that I spoke to about the adsl what did they do then because no one knows that I want to change the line. Pathetic service if I knew it was going to be going this route I would've taken out a bit more money and go wireless.