AS
Adriana S

1 reviews | Active since Jul 2017

04 Jul 2017, 10:15

Telkom Bad service

<p>I have lock a call on the 10.03.2017 for a Telkom pole to be moved at our premises in Hectorspruit, Mpumalanga. Thy gave me a Dialog ref nr 90599 and say it will take up to 21 working days to complete. </p> <p>It’s now 3 Months later and still now reaction from them</p> <p>I have follow up on this request and every time is just move on to another 21 days!!</p> <p>The follow-up dates was: 11/04/17, 9/05/17, 01/06/17, 19/06/17 and 26/06/17</p> <p> </p>

0
Replies (3)
Telkom
Telkom's reply18 Jul 2017, 09:17
Official

Good day Adriana,

Apologies for the late response.

Please be assured that this matter has been escalated to our Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

AS
Adriana S's update24 Jul 2017, 10:33
Reviewer Update

Good morning Busi.

It's now another month pass, and still no reply from Telkom!!

Can you please arrange for somebody to come to our premises?

Regards

Adri

AS
Adriana S's update04 Aug 2017, 10:31
Reviewer Update

I am still waiting for TELKOM!! It's now more than 4 moths!!

Your reference number is AI ********** meens nothing!