telkom bad service

<p>I placed an online order sometime around 9th June for a mobile phone contract special that Telkom had available for June 2017. Thereafter a I received a phonecall confirming my order which was fine. The debit order was also already taken out. I have since then been phoning almost every single day for feedback regarding delivery and to date have not gotten any positive response. Everytime I phone the call center I am given the same message that they have picked up that a debit order has gone through but they could not give me any further information. I would like to know two things : A) What is the delay? and B) when will I actually get delivery. Until now nobody could get back to me. I have even e-mailed theire escalation division and there as well I have gotten no posistive feedback at all. My order number with telkom : MLA ********** 9003</p>