1 reviews | Active since Jun 2017
Telkom bad service
<p>I had more that one contact with telkom, i asked for about a year for them to please combine my accounts together so i pay one amount they evenutally phone me and say they combined my account, that month they take of a payment and i think all is well, Then they block my account for non payment. "Hello one account one payment" so I phone them and tell them to take the full payment at the end of the month as i thought the payment had gone through. so in the middle of the month they try take off 2 payments???? which reversed costing me R200 in bank charges </p> <p> </p> <p>So at the end of the month they take off another 2 payment, when i checked my bank statement i asked why they say to me because the previous paymet did not go off they send it to their legel department to and they charge R490.00 (|The second payment for their error not mine - in doing this one of my other stop oders are reversed and i was unaware of the 2nd payment of R490.00 as this amount was not in the amount that they said they will take at the end of the month costing me another R100 in bank charges </p> <p> </p> <p>So for Telkoms error i am to be happy abount paying R300 in bank charges and another R490.00 in legal fees for their error </p> <p> </p> <p>In this i am still waiting for a refund for a tablet that they charged me for a year after i cancelled my polity telling me the cancellation was put through incorrectly by the telkom employee that was about 8 month ago and i still have not received the refund (I guess i will never get it - that is how they operate</p> <p> </p> <p>HEED MY WARNING NEVER USE TELKOM - I WILL NOT DO IT AGAIN </p> <p> </p> <p>WORST SERVICE EVER </p>
