SJvR
Sandra Janse van Rensburg

1 reviews | Active since Apr 2014

22 Jun 2017, 14:09

TELKOM BAD SERVICE

<p>My dad has been trying to cancel his Telkom line without success. The first cancellation request was sent to Telkom on ********** The second request was sent ********** as well ********** on 23 August 2016. Still they have not cancelled his service until now. Everytime he phoned they just say: Complete the Cancellation form and send it through to us. I want this matter resolved and back dated to 01/02/2016 as his request the first time and his money refunded.</p>

0
Replies (1)
Telkom
Telkom's reply23 Jun 2017, 14:34
Official

Good day Sandra,

Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team