Telkom bad service

<p>Hi </p> <p>I signed up for a telkom VDSL line 20mbs. This line initially worked well for two year. then all off asudden i was getiing below 9mbs. I have been calling telkoms callcenter and logging calls for 8 months now. numeros technitians has vissited my house with out the problem being fixed. </p> <p> </p> <p>I finnally decided to get a new service on friday and cancel the VDSL line. The telkom store in greenstone mall adviced me to get the LTE service. I did this but only after having them confirm that i am covvered in my area. </p> <p> </p> <p>On friday i proceeded to check my internet speed as it was advertised as 90mbs i only received 3mbs. i called the call center again to see if i missed anything but as ussal could not be helped. </p> <p> </p> <p>On saterday morning i went back in to the telkom store at greenside to explain that i beleive they gave me the wrong product and could they please change it. </p> <p>To my dismay they could not and said the contract was allready proceesed and that if they do it i will have to pay a 24 month cancelation fee and penalty. </p> <p> </p> <p>I never received my contract from telkom. but am sure that the consumer protection act allowes for a 7 day colldown period from any purchase. I am olso sure that telkoms onw contract allowes for the same. </p> <p> </p> <p>I have been triyng to esculate this with telkom management but they can not be found. the store manager Patricia has also not responded to my e-mail. </p> <p> </p> <p>I would just like so service from telkom </p> <p> </p> <p>I am a paying customer why should i be treated like this </p> <p> </p> <p>I def wold not recomend there service to any one. unfortunatl i am stuck with there bad service for now</p>