TR
TRISHA R

1 reviews | Active since Jun 2015

24 Jun 2015, 11:35

TELKOM!!!!!! BAD SERVICE!!! 6 MONTHS UNRESOLVED

I have entered into a contract with Telkom in Jan 2015 ( 2 cell on data). I was assured that I had full connectivity by the sales person prior to the contract. Since day 1, I am unable to use all three contracts at home. Technicans of telkom did confirm that there is no connectivity at home. I have called telkom call centre a million times. No one ever resloves my issue. I am told to wait as another division (who has no contacts) will come back to me. Note that my contract value is R2000 a month. How can I continue to pay for services I do not receive. The call centre is pathetic. I have been to several telkom stores. No help at all.

0
Replies (1)
Telkom
Telkom's reply26 Jun 2015, 15:03
Official
Hello Trisha211,

We sincerely apologize for the delay.

Please see the response sent in your email and provide feedback.

Your reference number is SM120965

Regards,

Arnold Madisa
Telkom Social Media Team
***