Telkom BAD SERVICE!!!!

<p>I phoned Telkom since December 2016 to change my address from my old address to my new address, every month I phone and they tell me it's been changed then when I get my invoice it is again my old address then I need to phone again same story every time, now the agent told me today that there was a case opened as they could not locate my address in December of which they did not even inform me off earlier. I need my Telkom account to register my son for Grade 1 next week and still they can not provide me with a telkom account with my correct address on, The agent only tells me they can not do anything about it, when I asked to speak to a manager I was informed that the manager is busy. When I asked who else can I phone there is told no one!!! I have endless problems with Telkom and not once do I get proper service from them. This fault is not my fault as I phoned them every month since December to update my address.</p>