1 reviews | Active since Feb 2017
Telkom: Bad Service
<p>it was bad enough that my phone has been ****** then i had to experience a terrible service with telkom call centre trying to black list my phone, i called from the 19 of Feb to the 26 Feb and i only got the ITC Ref on the 26, with their inconsiderate employees each promising me to call me after 24 hours and two of them said after 2 hours which never happend. i found myself calling them again and again to a point my husband decided that we go to their store the service was worse that the call centre that man arrogantly told us that he is not trained to deal with enquires then who is nxa!. Telkom you better train you employees on customer values and ethics your service sucks beyond measure.</p>
Good day HunadiM,
We sincerely apologize for the level of service you have received at the store and the call centre.
Your query has been sent to the Store Manager to address the matter and ensure agents are able to help with Device Blacklisting.
Regards,
Busi
Telkom Social Media Team
Good day HunadiM,
We sincerely apologize for the level of service you have received at the store and the call centre.
Your query has been sent to the Store Manager to address the matter and ensure agents are able to help with Device Blacklisting.
Regards,
Busi
Telkom Social Media Team
