Telkom bad service

Since June 2019 we agreed on changing our service from ADSL to the new fibre connection.

1. Now it's February 2020 and I'm still waiting for my connection. They even changed my order number beginning of the year, I guess because the other one is to old.

2. and this is the annoying part, every second day I get phone calls, if I would be interested in changing my service to the new fibre. I DID 9 MONTH AGO !!!!

I thought we are in the year 2020, where a big company like Telkom should have in their system who ordered the new service and not spent time, money and annoy their customers with useless phone calls.