1 reviews | Active since Jan 2017
Telkom bad service
<p>Struggling a month just to get my line fixed and have not seen or heard from Telkom. I have send them a inbox and phoned them. They said they will follow up but still no reply. Apparently lightning strike the Telkom pole but for a month now only my signal to my line is fixed, not my internet connection (adsl/uncapped). Is there any way you can help or assist me in this matter, seems like Telkom is not interested in my problem but the payment go through every month although I can't use it to its full capasity.</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Good day.
I would also like to add that our debit order has been deducted as scheduled, which means this would be the second payment I make for NO SERVICE WHATSOEVER! Since this reply of yours is dated 2 January and NOTHING has been done by Telkom to change my situation, I have no other option but to cancel my contract with Telkom.
I will never recommend your ****py over expensive internet service to anyone in my life, as a matter of fact, I will tell everyone I meet how BAD my experience with your rude and unprofessional telephone personnel was, not to mention my HORRIBLE INTERNET SERVICE.
If you don't send a technician out to my house FIRST THING MONDAY MORNING, I will absolutely cancel my contract!
Thank you for nothing
I hope you use your 48 hours wisely, unhappy with your service is not even the word.
Luhann Engelbreg
Good day.
I would also like to add that our debit order has been deducted as scheduled, which means this would be the second payment I make for NO SERVICE WHATSOEVER! Since this reply of yours is dated 2 January and NOTHING has been done by Telkom to change my situation, I have no other option but to cancel my contract with Telkom.
I will never recommend your ****py over expensive internet service to anyone in my life, as a matter of fact, I will tell everyone I meet how BAD my experience with your rude and unprofessional telephone personnel was, not to mention my HORRIBLE INTERNET SERVICE.
If you don't send a technician out to my house FIRST THING MONDAY MORNING, I will absolutely cancel my contract!
Thank you for nothing
I hope you use your 48 hours wisely, unhappy with your service is not even the word.
Luhann Engelbreg
????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? Still No Response ?????????????????????????
????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? Still No Response ?????????????????????????