TELKOM BAD SERVICE

I have been a loyal customer of TELKOM for more than 20 years. Approximately two years ago I was contacted by Telkom that they are bringing a 3rd party in for Fibre. Vumatel. I signed up, no problems This past Tuesday 22 February 2022 I had problems with the internet. I rebooted my modem, NOTHING!! Long story short, no internet since Tuesday, so I will be charged for the 7 days of no internet?? I contacted 10210. Waited for 3 HOURS, no success. Went into the TELKOM office, NO RESOLVE. I cannot believe that there is such bad service to a company that I have been loyal to. So, today Monday 28 February 2022 at 09h00, I am going to phone again for some ASSISTANCE. Watch this space for more!!!!!