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nicholas O

1 reviews | Active since Dec 2014

23 May 2016, 08:18

Telkom bad service

<p> </p> <p>after logging a landline and internet fault 3 months in a row</p> <p>i have yet to see a technician or have my internet fixed.</p> <p>I’m running a 2meg uncapped line and only getting 1.2kb </p> <p>the second i plug my land line in i have no connection what so ever</p> <p>and the is also of static on it one can’t hear anything </p> <p>every time i log the fault i receive a sms stating the problem will be fixed and a week later </p> <p>i receive another one stating its fixed....</p> <p>yet the same problem continues and nothing is fixed....</p> <p>Why should i keep paying for something have not receive the service...</p> <p> </p> <p>LATEST ***</p> <p>LAND LINE ***</p>

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Replies (1)
Telkom
Telkom's reply24 May 2016, 14:40
Official

Hi nicknate4

Thank you for making contact with us and bringing this to our attention.

We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We do apologise for the delay. please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.

Interaction Ref: SM236339

Regards
Keagan
Telkom Social Media Team