Telkom : Bad Service

<p>I’ve been struggling for more than a week now to have my ADSL line (Internet) activated. The application for the line went in weeks ago and the deposit was paid. Up to now, the line is active for voice calls and I have received my username and password from Telkom. Since a week ago I have been calling every single day to try to resolve my problem. I am referred from department to department, and must disclose personal details every time, every single day. Furthermore I have been asked daily to wait for 24 hours for the activation to take place. This afternoon I have been promised that the ADSL line will be active today still. Up to now, no success. I have app**** for a 10meg line and this afternoon was told by the technical department that the line currently shows only 4 Meg. I am very desperate now and need reliable assistance urgently. The reference number I received was ***, as well as TIN***. Thanks in advance.</p>