fA
franco A

1 reviews | Active since May 2016

19 May 2016, 11:06

Telkom Bad Service

<p>Once again Telkom are not responding to a reported dead line for nearly a week!</p> <p>466CRK120516 created last week Friday morning...</p> <p> </p> <p>Also I get billed every month for data that I never receive or use as my ISP is Afrihost... For more or less 24 months now!!!!</p> <p> </p> <p>ALSO Afrihost can see a other telephon number that is connected to my line....</p> <p> </p> <p>Every time a Telkom technician visit my telephone pole I have problems within 2 go 3 days!!!</p> <p> </p> <p>This is the third problem in less than 40 days... Everytime I have to wait ar least 3 days.. </p> <p>Soon I will just cancel the service!!!!</p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply23 May 2016, 09:49
Official

Hi drfranco

The fault is currently with our dispatch center awaiting to be assigned to a technician. Currently no ETR is available.

Should you require more feedback, please do not hesitate to notify us.

Your reference number is SM235748 .

We apologise for any inconvenience caused.

Kind regards

Igsaan

Telkom Social Media Team