Telkom Bad Service

If I could use no stars I would do so.

Poor customer service, since the 23rd of December my landline and wifi has been down. Everytime I called the call centre there was poor response and I was promised daily that the technician would come bjt nothing happened.

After 3 weeks the technician came and fixed the problem which was Telkoms fault as they are changing boxes

Why were we not informed about this? They still expect us to pay the full bill?!

Not even a week later and my wifi and landline is down. When called to lodge a complaint poor service

I am dissappointed in telkom

To the best of my knowledge this is not only happening with me but many of Telkoms customers

If you go see on facebook on there page, there are many negative comments with many customers with landline/wifi issues as well as poor customer service

Telkom is the worst, do not take out a contract with them

I will now be switching my service provider