TELKOM BAD SERVICE

Telkom gives unbelievable BAD services to their clients. The CUSTOMER is always right does not feature in Telkom's vocabulary.

I received an HUAWEI mode B525s from Telkom mid August 2018. However, Telkom provided me with PRO RATA data (24G). This data lasted a week. I figured maybe it is updates that took place. on 13th August 2018, I purchase additional 10g which lasted 4 days. How is it possible for me to use 10G in 10 days in comparison to when I purchase 1G from Cell C it last one week (and I work 12 hours a day using the network). I contacted Telkom again and the lady advised me not to cancel as she would provide me with 5G data as I have not given the package a change (which, I agreed to give a chance). This morning I contacted Telkom and this contract was cancelled. WOW

To top this off, TELKOM wants to charge me a cancelation fee of +_ R1600 for cancelation fee which I reported within a 14 day window period (as this is a telephonic contract).

I will not recommend this BRAND to family and friends.