Telkom- Bad Service

I took out a ADSL contract through Telkom about six months ago and since the start date I have had endless problems with signal and connectivity. I have called Telkom to at least once a week to complain about it and all they do is tell me that they have reset the line and if it does not work a Tech will come to site. Which seems to work for an hour then the same issue arises again. About a month ago a Telkom sales agent called me and advised that they see all the complaints about the ADSL line and would advise that I upgrade to the Fibre link as it would be much faster and signal will be faster. I then agreed to opt in and was told that within 7-14 days i would receive a new router and a Tech will come within the same timeline. I then called in Telkom again to inform what was the delay and was firstly advised that Vumatel was now my service provider and I should follow up with them. On the 27th July today I was informed by Vumatel that Telkom in actual fact cancelled the request order on the 10th July. I am so disgusted with the level and service with Telkom as I have phoned them at least 5 time from the 10th to 27th and no one informed me that this is what Telkom has done. I have been **** to over and over.