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Jacolien S

1 reviews | Active since May 2018

02 May 2018, 09:21

Telkom bad service

Reported fault on our telephone line 26 March. After numerous follow ups with Telkom and at least 3 fault reference numbers and escalation reference numbers, no one has contacted us yet. This is now 2 May, 5 weeks later.

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Replies (1)
Telkom
Telkom's reply14 May 2018, 10:24
Official

Hi jacoliensteyn,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Would you please send the related service number via private message if you still need assistance or advise if the query was resolved.

Interaction ***

Regards
Garreth
Telkom Social Media Team