Telkom bad service

Good Day I am placing this review to Telkom, regarding my uncapped internet service, which I upgraded to a 4meg line recently... still as bad as before. First I had no telephone line for most of January, and after numerous calls I eventfully got a technician on site, to sort out that problem (after a Month). Lasted for a week, and its down again!

Over the past 3 weeks, the internet coverage /signal that I have received, is being getting worse by the day, and at this point, I'm lucky if I get 0.4 meg out of line...But most of the time its off

The call centre on three occasions, just reboot signal, and that helps for a while, but now its back the previous excuses . They have this automated sms, that message me on 21 February stating:"Telkom SA: Dear customer, We are busy investigating the cause of the problem. Please refer to the Telkom app for further information regarding your fault. (2)", but I seriously doubt that anybody cares, as they are still deducting there line rental and uncapped amount every month, whether you use it or not. So this morning 27 February a call to the service centre gave me the following explanation "They are working on the lines" must be reading that from a script card. I am paying the full fee for the uncapped internet and landlne, and I expect that I get what I pay for. If this is not sorted ASAP, my debit order will be stopped