Telkom Bad Service

Telkom Bad service

I have lock a call on the 10.03.2017 for a Telkom pole to be moved at our premises in Hectorspruit, Mpumalanga. Thy gave me a Dialog ref nr 90599 and say it will take up to 21 working days to complete.

It’s now 3 Months later and still now reaction from them

I have follow up on this request and every time is just move on to another 21 days!!

The follow-up dates was: 11/04/17, 9/05/17, 01/06/17, 19/06/17 and 26/06/17

Official business reply

Good day Adriana,

Apologies for the late response.

Please be assured that this matter has been escalated to our Team, feedback will be provided.

Your reference number is AI ********** .

We apologize for any inconvenience caused. Regards,

Busi

Telkom Social Media Team

18 Jul 2017, 9:17 a month ago

24 Jul 2017, 10:33 a month ago Omnia2:

Good morning Busi.

It's now another month pass, and still no reply from Telkom!!

Can you please arrange for somebody to come to our premises?

Regards

Adri

4 Aug 2017, 10:31 18 days ago Omnia2:

I am still waiting for TELKOM!! It's now more than 4 moths!!

Your reference number is AI ********** meens nothing!