AW
Alan W

1 reviews | Active since Oct 2015

22 Oct 2015, 15:52

Telkom - Bad Service

Telkom has cut our business telephone lines on two consecutive days in a row and they cannot even tell us why.<br> Our account was paid as per their account on the 8th of October, they cut our line on the 21st of October. After many hours holding on to speak to their service department, they agreed there was no reason to cut the line and reconnected us. At lunch time today they cut the line again. Out telephones are still not working... Hard to run a business without a telephone. The staff who answer the telephones for Telkom are unable to work out what the problem is.

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Replies (1)
Telkom
Telkom's reply22 Oct 2015, 16:25
Official
Hello AlanUnicam,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM160040

Regards
Luleka
Telkom Social Media Team