QS
Quintin S
1 reviews | Active since Apr 2015
20 Oct 2015, 10:03
TELKOM BAD SERVICE
My ADSL line has been down since 30.09.2015. <br> I have reported this fault numerous times.<br> Up until today 20.10.2015, I still have no internet and no technician has phoned me to sort out this problem.<br> Every time I phone the call centre, I get a different story.<br> Does it take three weeks for Telkom to dispatch a technician????? Pathetic service.
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Telkom's replyOfficial
20 Oct 2015, 10:59Hello Quintin09,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158876.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158876.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply20 Oct 2015, 10:59
Official
Hello Quintin09,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158876.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158876.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team