WF
Wilhelmina F

1 reviews | Active since Jan 2015

30 Jan 2015, 13:54

TELKOM BAD SERVICE

I work from home and is totally dependent on my ADSL INTERNET from Telkom.<br> I reported my phone not working on the 19th January 2015. they only sent out a technician on the 26th January. After he left on the 26th my ADSL Internet was also not working. I was trying to speak to someone all week long to no avail. The guy that was here on the 26th told me that he will return the following day, but up till today the 30th, nobody came to fix my Internet OR my phone.

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Replies (1)
Telkom
Telkom's reply31 Jan 2015, 11:41
Official
Hello WilhelminaJohann,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is 610CTK190115.

We apologise for any inconvenience caused.

Kind regards
Donico Williams
Telkom Social Media Team