Telkom, bad service

Item: Telkom
Rating: 2
Author: Adele B

Its now almost 3 weeks since I log a call to Telkom, I filled in a form so that Telkom can divert the land land to my cellphone. We are in the finance business, we can't afford to loose customers. but all I get is a sms that says: Dear Customer, due to ... telkom has decided to offer you an alternative solution. details will be shared shortly. Telkom NOTHING has happen yet!!!!! when will this problem be shorted out!!! please.

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Replies (1)

Telkom's replyOfficial

01 Oct 2015, 10:40

Hello Dallab,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM151178

Regards
Luleka
Telkom Social Media Team

Telkom's reply01 Oct 2015, 10:40

Official