EW
Elize W
1 reviews | Active since Jul 2015
10 Jul 2015, 08:29
TELKOM : BAD SERVICE!
Our Telkom landline is out or order since 24 June 2015. My husband and I reported it SEVERAL times per sms to 30591, the number Telkom provides for faults. Reference number 603CWK240615, as well as escalating ref numbers 701720, yesterday another ref number 706572. My husband was SEVERAL times at Cape Gate Telkom branch to report the problem and to enquire why nothing is done. <br> We urgently NEED our landline!! Why is the Telkom service so bad?? <br> My Telkom bill is paid every single month on time.<br> PLEASE CAN YOU ASSIST ME URGENT??
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Telkom's replyOfficial
10 Jul 2015, 09:39Hello elizewhite,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Technicians & feedback will follow.
Your social media reference number SM124486.
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Technicians & feedback will follow.
Your social media reference number SM124486.
Regards,
WilliamLetwaba
Social Media Team
Telkom's reply10 Jul 2015, 09:39
Official
Hello elizewhite,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Technicians & feedback will follow.
Your social media reference number SM124486.
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Technicians & feedback will follow.
Your social media reference number SM124486.
Regards,
WilliamLetwaba
Social Media Team