1 reviews | Active since May 2022
Telkom Bad service☹️☹️
The biggest mistake I made is to take out a contract with Telkom a star is too much fr them. A Telkom consultant named Bevan called me 18/05/2022 to sell a product told him I Want nothing from Telkom because none of the Telkom staff can assist me.
I receive bills Dubble of what I normally pay which I'm not responsible for. My contract was renewed and my a open line was activated without my consent.
I went to two different Branches Zevenwacgh Mall Junaid say I must call Telkom to find out while I'm at Telkom he said Si**** from the call Centre activated me so I ask how can it be sorted out he they don't work together with the call Centre.
Abulele at Mfuleni can't assist me also say I must go back to Junaid it says on the system he activated my open line and renewed my contract but went to him for help☹️☹️.
Bevan who called me say Lauren Elaine from Retension activated my open line and renewed my contract without my consent. I ask him you record all your calls where or who must I contact to play these recordings I can assure you I never renewed or activated anything.
Bevan said sir you can just call 181180 they will assist you. Just to find out its a sms self service line and there is no such option. Bevan said he will call me the next day I'm still waiting for his call.
Telkom Management should be ashamed of their service. That's why Vodacom data usage went up with 8.2% from April to March
