Telkom bad experience thus far
I have had a really bad experience with Telekom since the inception of my contract.
I have been chasing after Telekom ever since I got my contract 4 months ago to debit their money from my account which they never do. Iv always been welcomed by their “*********** not caring staff” who always fail to assist you and tell you to call 081180. Iv made 3 trips to the Telekom store just to be welcomed with a “can you call 081180 and tell them what you have just told me”
My latest issue is still with the not debuting of my account, I walked into the store and was told to call 180 and then 180 said I must deposit the money into an Absa account, how do I know that I am not being ****med and this money is actually going to Telekom. Why am I also expected to stand in a long queue at the bank while I am already paying premium for a service from Telekom that I do not value to be even for half of the price I am paying. I can stand your appalling network coverage but I am sorry, i won’t follow you behind to the point where I have to stand in the queue just to pay the money you are failing to debit from my account. I’m really sorry I can’t, it is just ridiculous for a Global entity like you. I’m disappointed
Good Day
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Tumelo
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Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,