Telkom Bad Customer Service and pathetic service

i would like complain about the pathetic service i got from telkom online , i have app**** for the WiFi services the first time i app**** there was no sms sent to me to let me know that my account is completed and needs payment the second time i called them to ask what is happening they told me it was cancelled due to the payment not made then did the account again then they put the incorrect address on the account and was declined due to the address that was put on does not have ADSL in the area , this is the third time i am trying to get service by them every time i call in they tell me a different story and cant explain what is happening on my account first it was they looking for a number for me then they pushed my application back to the beginning and have to wait once again . Altogether i am waiting 3 months . is there any way that it could be sorted without waiting another 3 months i have paid my deposits as they asked for on the 06/03/2018 and it is 2 weeks later with no result