Telkom - Bad Customer Service

I am extremely frustrated and disappointed with the service and attitude that I have received from your Advisors & Team Leaders today. I placed two calls to Telkom this evening to try and explain that I need my D Link Guest wifi deactivated, the first advisor dropped my call and the second advisor kept asking me to repeat myself and after 20 minutes on the phone with her, asks me what my query was about again. I then asked to speak to a TL and was handed over to Zanele whom I had to relate my story to again... for the 4th time. She insisted that it was not my Dlink guest wifi and could be one of the other neighbors. I informed her that it was definately mine as I recall this being set up when I purchased this package. I asked for a manager or another TL that might be able to help me and she transferred me to Zipho who seemed as if he was irritated to speak to me and gave me lotsa attitude on the call. He refused to listen to my issue and dismissed me with the same explanation as Zanele. Your service sucks and you should be ashamed of how you speak to YOUR CUSTOMERS!!